> For the complete documentation index, see [llms.txt](https://customer-api-docs.ibanera.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://customer-api-docs.ibanera.com/api-endpoints/cards/replace-card.md).

# Replace Card

## Replace Customer Card

The Replace Card endpoint issues a replacement for an existing card, for example when the card is damaged, lost, stolen, expired, returned, or compromised. The replacement is issued as a **new card with its own new `cardsId`**; the previous card's ID is not reused. It is created against the same funding account as the original, so the balance is retained, and the response returns `previousCardsId` (the ID of the card it replaced) for reconciliation. When the replacement reason is **Lost** or **Stolen**, the original card is closed. A replacement fee may apply and is reserved from the customer's card funding account once the replacement has succeeded. Use the Review Replace Card endpoint first to preview the fee and the paying account.\
Optionally, supply a **`shippingAddress`** to have the replacement card delivered to a different address than the original. When it is omitted, the original card's shipping address is used.

* **Endpoint:** `/api/v1/customer/cards/replace`
* **Method:** `POST`
* **Request Format:** application/json
* **Header Parameter**
  * otp : **required**

#### Request Body

```json
{
  "cardsId": 1359,               // required, number, ID of the card to replace
  "replaceReason": "Damaged",    // required, string, one of: "Damaged", "Lost", "FraudCompromised", "Returned", "Expired", "Stolen"
  "shippingMethod": "Standard",  // optional, string, one of: "Standard" (default), "Express"
  "shippingAddress": {           // optional. Supply to ship the replacement card to a new address
    "shippingAddressLine1": "1 Roshar Ave",  // required when shippingAddress is supplied, string, max 60 characters
    "shippingAddressLine2": null,            // optional, string, max 60 characters
    "shippingAddressCity": "New York",       // required when shippingAddress is supplied, string, max 60 characters
    "shippingAddressState": "NY",            // required when shippingAddress is supplied, string, letters only, max 30 characters
    "shippingAddressPostcode": "10001",      // required when shippingAddress is supplied, string, digits only, max 10 characters
    "shippingAddressCountry": "US"           // required when shippingAddress is supplied, string, letters only
  }
}
```

#### Response Body

```json
{
  "id": 1402,
  "details": {
    "cardsId": 1402,
    "cardsCode": "TUC-1402",
    "nameOnCard": "John Smith",
    "cardLastFour": "4821",
    "expiryDate": "09/29",
    "status": "Active",
    "shippingMethod": "Standard",
    "previousCardsId": 1359
  },
  "status": "1",
  "errors": []
}
```

#### Error Responses

Errors are returned using the standard envelope, with `status` set to `"0"` and one or more entries in the `errors` array, each containing a `fieldName` and a `messageCode`.

| messageCode                           | Meaning                                                                                     |
| ------------------------------------- | ------------------------------------------------------------------------------------------- |
| `Required`                            | A required field (`cardsId` or `replaceReason`) was not provided.                           |
| `Invalid`                             | `replaceReason` or `shippingMethod` is not one of the accepted values.                      |
| `Card_Provider_Not_Supported`         | Card replacement is not supported for this card.                                            |
| `Card_Already_Replaced`               | The card has already been replaced.                                                         |
| `Card_Account_Not_Found`              | The funding account for the card could not be found.                                        |
| `Card_Replacement_Fee_Not_Configured` | No card replacement fee is configured for the customer.                                     |
| `Insufficient_Funds`                  | The funding account does not have enough available balance to cover the replacement fee.    |
| `Card_Provider_Error`                 | The card could not be replaced due to an error while processing the replacement (HTTP 500). |

```json
{
  "id": 0,
  "details": null,
  "status": "0",
  "errors": [
    {
      "fieldName": "CardsId",
      "messageCode": "Insufficient_Funds"
    }
  ]
}
```


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